Case Study

Ensuring Non-Discrimination in Telemedicine: Facilitating Telehealth Equity and Accessibility in Compliance with Federal Laws

November 15, 2023 3:15pm

  • A comprehensive overview of the legal and regulatory framework governing telehealth accessibility
  • Understanding what practices telehealth providers must implement in order to be compliant with protections afforded by:
    • The Americans with Disabilities Act (ADA)
    • Section 504 of the Rehabilitation Act of 1973
    • Title VI of the Civil Rights Act of 1964
    • Section 1557 of the Patient Protection and Affordable Care Act
  • Examining recent guidance released by HHS Office for Civil Rights (OCR) regarding telehealth accessibility
  • Best practices for telehealth service providers to increase accessibility
  • Identifying and addressing implementation factors such as digital literacy, technology, and analytics
  • Real-life examples of telehealth companies getting into trouble for lack of accessibility